Amazon IS HIRING

Remote Customer Service Clerk job at Amazon

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We are seeking a Customer Service Clerk, who has high standards and is effective in building relationships with staff, customers, and clients.
The position requires a variety of routines from assisting prospective & Documentation of data and updating customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
This position requires great organizational and communication skills.

Qualifications:

Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Proficient with Microsoft Office Suite and other needed software
Strong project management skills with the ability to supervise multiple projects
Excellent communication skills.



Job Requirements:
  • Claim for customers regarding customer disputes
  • Provide customer service support by solving customer complaints/questions
  • Provide prompt and courteous customer service
  • Achieve customer service and sales objective
  • Perform assigned customer service functions to ensure superior customer service to all external and internal customers
  • Perform assigned Customer service functions to ensure superior customer service to all external internal customers
  • Provide a high level of customer service
  • Answer inbound customer service phone calls/li
  • Meet and exceed customer expectations in each customer contact
  • Assist with resolution of customer
  • Respond to customer contacts, answering questions, improving engagement and providing customer service
  • Located in the Spring/Woodlands area
  • Perform assigned customer service functions to ensure superior customer service to all external internal customers
  • Respond to customer, store, and division inquiries
  • Generate correspondence to secure additional customer information to resolve customer disputes
  • Keep records of customer interactions
  • Help develop a vendor team focused on driving customer retention and satisfaction while ensuring excellence in customer service with every customer contact
  • Maintain manual customer charge accounts
  • Establish and maintain customer relationships
  • Provide customer service to all Disney employees with the selection of slip-resistant footwear

Job posted 2021-10-11