AEG- Corporate is hiring

IT Helpdesk Associate job at AEG- Corporate

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The IT Helpdesk person will work with Retail IT Manager to work are different types of IT helpdesk support requests
Duties & Responsibilities
* Responsible for all IT support tickets and field services
* Scheduling retail deployments
* Assist retail and office employees with IT needs
* Ticket escalation resource tier ¾ for all type of support requests
* Manage helpdesk ticket metrics 85% resolved within one business day
* Testing, and troubleshooting, system administration

Job country: United States

City: Dallas

Category: IT

Location: 4835 LBJ FwySTE 850, Dallas, TX, US 75244

Job posted 2022-05-14