Portland EST is hiring

IT Specialist-Portland job at Portland EST

Apply now



The IT Support Specialist provides software and network support, training and troubleshooting in a networked microcomputer environment. This position also provides support on a wide range of applications including Microsoft products.

 

Essential Tasks:

  • Provide support to schools using remote assistance tools.
  • Assist in managing network resources, including phones, printers, servers, switches, etc.
  • Manage user accounts and access on the network and applications.
  • Monitor and maintains work queue to ensure effective prioritization and completion of support requests within SLA.
  • Determine root-cause and provides expert solutions to resolve issues.
  • Identify, research, design, and implement innovative best in breed scalable hardware and software solutions.
  • Install, configure, maintain, and troubleshoot a wide range of hardware and software used throughout the organization, both on-site and remote.
  • Participate on project teams as a member or may take the lead on a variety of company managed initiatives.
  • Participate or coordinates technology research, demo’s, project work, strategic direction, and issue resolution with vendors.
  • Provide input on process and technology improvements.
  • Adhere to defined best practices and policies for installing, configuring and troubleshooting end user workstation hardware, software and peripheral devices.

 


Job country: United States

City: Portland

Category:

Location: Portland, OR, United States

Job posted 2022-05-14