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Senior Clinical Content Specialist - Remote (Anywhere US) job at Change Healthcare, Madison

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Senior Clinical Content Specialist

Overview of Position

The Senior Clinical Content Specialist (SCCS) is responsible for driving the development and execution of the clinical content scope in alignment with the product and content strategy to meet Change Healthcare financial and operational targets. The SCCS leads content development to meet multi product clinical content deliverables that satisfy customer and business requirements. In addition to content development management, this position is responsible to meet strategic clinical cross-functional business needs that drive product related operational success. The person in this role will not be responsible for people management tasks such as professional development planning and performance management.

What will be my duties and responsibilities in this job?

  • Primarily supports the growth and implementation of the InterQual AutoReview product

  • Collaborates with the services team in new implementations and in the content update cycle for existing customers

  • Provides the quality assurance to ensure clinical content accuracy for product(s) when reviewing and validating customer data and workflows 

  • Provide recommendations for appropriate data mapping based on terminology and interoperability standards

  • Provide validation support for the incorporation of content into internal tools and customer integration while identifying opportunities for automation

  • Works in collaboration with product management, product development, and other stakeholders to ensure that clinical content software and workflow requirements are defined

  • Assist with testing of clinical updates and bug fixes

  • Assist with standardization of clinical documentation

  • Clinical troubleshooting and review/respond to internal and external clinical feedback

  • Run reports as needed based on defined quality metrics to maintain standards

What are the requirements needed for this position?

  • 5+ years of clinical/healthcare experience with emphasis on utilization review, case management, managed care, and/or quality assurance.

  • Minimum of 2 years clinical content development experience, or similar experience

What critical skills are needed for you to consider someone for this position?

  • Excellent communication and interpersonal skills

  • Excellent presentation skills

  • MS Office proficiency (specifically Excel) and strong general computer skills required

What other skills/experience would be helpful to have?

  • R.N. (with a professional license in good standing) or equivalent healthcare experience. Graduate degree in health care, healthcare administration or business preferred.

  • Proficiency in applying decision tree logic to content development, research capabilities, writing experience, and project management skills strongly preferred.

  • Healthcare Information Technology (IT) and Electronic Medical Record (EMR) experience preferred.

What are the working conditions and physical requirements of this job?

  • General office demands/Home office

How much should I expect to travel?

  • No travel required


Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system! 

COVID Vaccination Requirements

We remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. As such, we require all employees to disclose COVID-19 vaccination status prior to beginning employment and we may require periodic testing for certain roles. In addition, some roles require full COVID-19 vaccination as an essential job function. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. 

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information,  national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here to view our pay transparency nondiscrimination policy.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Job country: United States

City: Madison

Category: Professional & Consulting Services

Location: Madison, WI

Job posted 2022-08-01

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