VII Digital

VII Digital IS HIRING

Remote Facebook Account Manager - Remote job at VII Digital

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VII Digital is seeking a personable, client-facing Digital Advertising Account Manager to liaise with the campaign management team and clients to ensure we are collecting client needs and successfully implementing them in a timely manner. Must have DEEP EXPERIENCE with Facebook and Instagram advertising to make client recommendations and translate business requirements to technical requirements.
Must Haves:

  • A passion for problem-solving and success in multi-tasking and manage multiple timelines with minimal supervision.
  • Ability to be analytical with a strong instinct to create clever yet strategic hypotheses.
  • Acts proactively, both with client communication and recommendations.
  • Strong command of the English language and comfort being client-facing.
You will:

  • Serve as the point of contact for our digital advertising clients
  • Recommend solutions to improve their campaigns and make them aware of Facebook releases/updates that may affect their performance
  • Liaise with the client, as well as the campaign management team to ensure they are on-task and the clients campaigns are delivering to their full potential
  • Ensure the campaign management team is adhering to client deadlines
  • Ensuring overall customer happiness
  • Track important metrics, analyze results and communication with non-technical internal and external team members.
  • Challenge the norm and do whatever it takes to always over-perform the client’s expectations.
Requirements:

  • Ability to work from 9am - 5pm ET Monday - Friday with minimal supervision. 
  • 2+ years in a client-facing role preferably at an advertising agency
  • Deep understanding of Facebooks Ad capabilities to recommend solutions
  • Experience with Google Analytics
  • Experience with direct response KPIs and complex marketing funnels
  • Use of Excel for analysis and reporting