VII Digital is seeking a personable, client-facing Digital Advertising Account Manager to liaise with the campaign management team and clients to ensure we are collecting client needs and successfully implementing them in a timely manner. Must have DEEP EXPERIENCE with Facebook and Instagram advertising to make client recommendations and translate business requirements to technical requirements.
A passion for problem-solving and success in multi-tasking and manage multiple timelines with minimal supervision.
Ability to be analytical with a strong instinct to create clever yet strategic hypotheses.
Acts proactively, both with client communication and recommendations.
Strong command of the English language and comfort being client-facing.
Serve as the point of contact for our digital advertising clients
Recommend solutions to improve their campaigns and make them aware of Facebook releases/updates that may affect their performance
Liaise with the client, as well as the campaign management team to ensure they are on-task and the clients campaigns are delivering to their full potential
Ensure the campaign management team is adhering to client deadlines
Ensuring overall customer happiness
Track important metrics, analyze results and communication with non-technical internal and external team members.
Challenge the norm and do whatever it takes to always over-perform the client’s expectations.
Ability to work from 9am - 5pm ET Monday - Friday with minimal supervision.
2+ years in a client-facing role preferably at an advertising agency
Deep understanding of Facebooks Ad capabilities to recommend solutions
Experience with Google Analytics
Experience with direct response KPIs and complex marketing funnels