ExecuTeam Staffing Chicago is hiring

Account Manager job at ExecuTeam Staffing Chicago, Melrose Park

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Manufacturer dedicated to quality, innovation and social/environmental responsibility has an immediate opening in their Customer Service Operations team. Serve as an integral member of their Operations and Warehouse Support team to ensure orders are expedited and handled in a timely manner. Great opportunity offering daily interaction with multiple departments within the organization as well as external customers. In-Office position (not work from home!).

Account Manager’s Responsibilities

  • Act as a liaison between customers, sales and manufacturing teams through all phases of production, distribution and invoicing
  • Facilitate communications and all processes to ensure customer’s expectations are met and actions support company’s objectives
  • Provide detailed and timely job specifications to the production department to accurate communicate customer’s needs and timeline
  • Develop and maintain strong relationships both internally and externally to insure customers receive superior service
  • Take a proactive role in monitoring workflow and communication job status.
  • Maintain a sense of urgency in all transactions as customers are dependent on meeting expected deadlines
  • Check purchase orders against quote; circulate through routing
  • Open and load jobs in database
  • Process job planning form
  • Check progress of jobs on a daily basis. Process and monitor.
  • Reconcile and invoice completed jobs within a 48 hours of completion

Account Manager’s Qualifications

  • Minimum of 2+ years in customer service
  • Accommodating personality to deal with multiple personalities both within and outside the company
  • Organizational skills are a must as you will be assigned multiple projects at the same time.
  • Accuracy is critical in this role and therefore a strong attention to details with a high degree of efficiency is required
  • Proficient in the use of Microsoft Office programs
  • Ability to prioritize work to meet deadlines

Company Culture & Perks

  • Temp to hire position
  • When you work with ExecuTeam Staffing, you are eligible to enroll in our benefits program including Medical, Dental & Vision insurance, Disability, Critical Illness, Life, Accident and Behavioral Health. PLUS 401k program and various bonus programs. Weekly payroll with direct deposit option
  • Once hired full-time, company offers a comprehensive benefits package including medical, dental, vision and life insurance options thru Blue Cross Blue Shield. Short term disability and 401K retirement plan will also be made available. Vacation and paid holidays also provided. Flexible spending account, wellness program, EAP (Employee Assistance Program) and Direct Deposit
  • All social distancing measures are in place at the worksite including COVID protocols for your safety and security in the office
  • Stable and family-oriented environment that has been operational for over fifty years
  • Traditional work hours Monday thru Friday 7am to 4pm offers a strong work-life balance
  • Family atmosphere where you are recognized as more than just a number
  • Chance to be recognized for your individual contributions and accomplishments

Job country: United States

City: Melrose Park

Category: Consumer Services

Location: Melrose Park, IL, United States

Job posted 2022-05-22

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