Sethmar Transportation Inc is hiring

Account Manager job at Sethmar Transportation Inc, Denver

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Influential Account Manager to help deepen connections


Are you someone that loves to prioritize an ever-changing to-do list and create personable relationships in a fast-paced industry? If this sounds like something that’s right up your alley, Sethmar wants to speak with you! We are searching for an individual who can transition quickly, but above all is responsive, values a genuine customer-centric atmosphere and is eager to become an expert with each customers’ individual business.


Primarily, the account manager operates as the liaise between customers and cross-functional internal teams to ensure timely, honest and transparent delivery of our solutions according to their needs. You can develop and sustain long-term relationships with customers and prioritize their needs and interests. This individual is outgoing, excels under pressure and celebrates the satisfaction of solving someone’s hard problems.


At Sethmar Transportation, we believe a company with a better story creates a better perception and a better perception prepares expectations. We understand customers expect excellence and way too often are disappointed. Our story starts with our dynamic asset based 3PL approach. With the acceleration towards a continuous vs. static supply chain, we perceive the market is hungry for a trusted partner.


With our headquarters located in Kansas City, we are proud to be owned fully by local Kansas Citizens. We plan to continue to hire the best and brightest locally, support, train and educate them as they continue to grow both personally and professionally to increase their human capital. As a company, we believe investing in our employees and providing them with the right tools for is imperative for our success.


We focus on people operating from a place of trust with their teammates and owning mistakes. When people feel safe, they are comfortable stepping out with ideas to help drive the company forward. With an intense focus on collaboration and listening to ideas from everyone, Sethmar has been fortunate to create ways to solve problems and drive value where others falter. With such an intentional focus on culture, its near impossible that it does not permeate outside our walls into our customer and carrier’s business. The power of positivity is real, and we enjoy spreading it.


With Sethmar, YOU can expect more!

 

Responsibilities

  • Provide exceptional service to our customers and carriers. Frequent communication, relentless drive and empathy are critical components to ensuring high levels of service
  • Prepare quotes/bid for customers to meet your monthly and quarterly goals
  • Work with the carrier team to ensure loads are covered and dispatched
  • Communicate frequently with teammates, partners, including carriers, to ensure the shipper and consignee are aware of any challenges or issues that may arise
  • Partner with customers to understand their business needs and objectives
  • Maintain and also step outside the box to upsell and cross-sell
  • Follow established procedures and protocols to promote the integrity of our shipments and the Sethmar brand
  • Self-motivated and driven to succeed with minimal supervision
  • Communicate any updates proactively and accurately
  • Prepare quarterly client reports


Qualifications

  • 1 year of transportation experience
  • Bachelor’s degree, or equivalent work or military experience
  • Ability to thrive under deadlines, drive results, multi-task, and work with a sense of urgency
  • Adeptness to exercise judgment and discretion while functioning independently within a defined structure
  • Aptitude to learn new TMS & CRM systems software
  • Excellent verbal and written communication skills
  • Ability to persuade, motivate, influence and negotiate with others
  • Capable of working independently as well as collaboratively across the company
  • Remains positive and flexible in an ever-changing environment with shifting priorities

Job country: United States

City: Denver

Category: Transportation, Logistics and Storage

Location: Denver, CO, United States

Job posted 2022-05-22

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