Service Express is hiring

Account Manager - SMB job at Service Express, Grand Rapids

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Do you have a passion for building relationships with customers in order to help make a positive impact within their company? Are you an innately curious problem solver? Stay ahead by approaching your day with discipline and effective time management?

If so, we may have a great opportunity for you as an Account Manager, Small & Mid-Market! This person will be focused on building and fostering relationships with existing Service Express customers.

Here’s What This Position Is All About
  • Regularly meet with assigned customers to maintain and grow business relationship
  • Identify new business opportunities and close add-on revenue
  • Collaborate with Sales Support to ensure timely contract renewals and agreement changes
  • Provide quotes on solution-oriented services/equipment that will make them more profitable and update service agreements
  • Respond to billing, hardware, and/or maintenance contract questions in a timely manner
  • Update Salesforce with customer contacts and sales activity
  • Work closely and collaborate with the Service Team to deliver our standard of exceptional service
Desired Skills & Experience

1-3 years of sales experience is preferred as well as a proven track record as a top performer and history of contributing to process improvements.

Service Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas.

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Job country: United States

City: Grand Rapids

Category: IT Services and IT Consulting

Location: Grand Rapids, MI, United States

Job posted 2022-05-22

This job is expired

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