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Business Execution Associate job at Wells Fargo, West Des Moines

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At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

About this role:

Wells Fargo is seeking a Business Execution Associate to join the Third Party Collections/Recovery Oversight and Review Team

In this role, you will:
  • Participate in planning and executing a variety of programs, services, and initiatives, and monitor key indicators to ensure effective performance and control management of assigned operations or business groups
  • Review basic initiatives including policy or process changes, process improvements, technology enhancements, and conduct regular reviews to identify efficiencies and cost savings opportunities
  • Receive direction from leaders and exercise independent judgement while developing an understanding of policies and procedures, best practices, and initiatives
  • Collaborate and consult with mid-level managers or cross-functional business partners
  • Provide work direction to less experienced Strategy and Execution staff
  • Analyze and study account level information to ensure proper documents were provided by our third-party vendors
  • Extract loan documentation from various consumer lending system of records
  • Compile all loan documentation into a package in preparation for account testing validation
  • Test account information regarding timeliness, accuracy, and execution of state/federal guidelines
  • Review and complete Exception clearing
  • Interact/communicate with third party vendors to review findings and potential issues identified in account level testing
  • Create action item write up and review when applicable
  • Create test scripts and work with internal partners to ensure proper vetting and review occurs as part of the process
  • Conduct and facilitate various meetings with internal partners and senior leaders
  • Create and communicate decks with testing results and data to a wide range of audiences
  • Ensure timeliness of reviews and validate testing schedules are adhered to
  • Communicate and escalate any risks or potential issues
  • Provide and/or participate with audits or ad hoc projects as needed
  • Assist with SHRP and CA controls and completions
  • Create and help build proper controls
Required Qualifications, US:
  • 6+ months of Business Operations, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • Knowledge and understanding of Tableau
  • Experience creating pivot tables and performing data analysis in Excel
  • Ability to strategically analyze data and diagnose opportunities and interventions
  • A BS/BA degree or higher
  • Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
  • Excellent verbal, written, and interpersonal communication skills
  • Experience in collections or recovery experience
  • Experience in bankruptcy regulations
  • Experience reviewing complaints and complaints data
  • Experience with CCS SOR
  • Knowledge and experience with consumer lending and CCS products
  • Experience building presentations for senior leaders
  • Bi-lingual in Spanish / English
Job Location:
  • 7000 Vista Drive, West Des Moines, IA 50266
Job Expectations:
  • Candidate must reside within a commutable distance to the address listed in the posting but may have the option to work from home. Ability to provide and work from a home office. This allows our team to collaborate as needed for training, team meetings, or other business as needed
  • Hybrid work schedule Monday-Friday with 3 days in the office, with the option of 2 days from home
Please note: Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.


Job country: United States

City: West Des Moines

Category: Business Operations Specialists, All Other

Location: West Des Moines, IA, United States

Job posted 2022-06-04

This job is expired

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