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Email Operations Associate job at Fidelity TalentSource, Smithfield

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Email Operations Associate

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for an Email Operations Associate to work remotely and in Smithfield, RI!

The Role

The Email Operations Associate is responsible for supporting the Marketing organization by accurately targeting clients and prospects, executing against email campaign requests. This role plays an integral part in bringing the Fidelity Institutional message to the marketplace through the email channel.

The Expertise and Skills You Bring

  • Bachelor’s Degree and 3+ years of professional experience
  • Certifications / Software skills preferred: SQL
  • Experience with Adobe Campaign and/or Salesforce Marketing Cloud is required.
  • Thrive on problem solving with data, analysis and identifying connections
  • Ability to translate business requirements into technical workflow creation
  • Passion to monitor results to identify trends and influence efficiencies
  • Effective communication skills, strong attention to detail and excellent organizational skills

The Value You Deliver

  • Work directly with the Marketing team to coordinate targeting, scheduling, and execution of email campaigns
  • Independently create workflows or journeys to identify and extract targeted clients, developing new techniques and learning how to use new features of the tools as needed
  • Create triggered workflows that run autonomously; create test plans and strategies to ensure the accuracy and reliability of these workflows
  • Influence campaign design by ensuring we are targeting the right people, with the right message at the right time

The Team

Fidelity Institutional offers clearing, custody, investment products, brokerage and trading services to a wide range of financial intermediary firms. More than 13,000 financial advisory firms rely on Fidelity Institutional's innovative technology and deep expertise to help more than 8 million accounts make some of the most complex, important decisions of their lives. Fidelity Institutional's goal is to help clients thrive by supporting the growth of their businesses, enhancing their operational efficiency, and delivering insights that help to drive confidence, clarity, and results.

COVID Work Policy 

Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role.

Dynamic Working – Post Pandemic 

Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style.

Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.

Company Overview

Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at

We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@

Information about Fidelity Investments

At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit

Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Job country: United States

City: Smithfield

Category: Business Operations Specialists, All Other

Location: Smithfield, RI, United States

Job posted 2022-06-04

This job is expired

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