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Engagement Specialist (Boston or Burlington, MA)
Location: Burlington, MA or Boston, MA
Incendia Partners is representing our client, a Consulting Firm focused on transition services, employee outplacement, and leadership development, as they hire an Engagement Specialist. This unique role requires someone who is outgoing, empathetic, compassionate, and who enjoys helping people through difficult times.
Direct Prior experience is not required as training will be provided, assuming that you have some foundational business skills and are comfortable making outbound phone calls. The successful candidate can come from a variety of backgrounds, including but not limited to: Inside Sales, Outside Sales, Account Management, Financial Services Representative, Recruiting, Sourcer, Talent Acquisition, Human Resources, Benefits Specialist, Fund Raising, Career or Guidance Counseling, etc.
Highlights & Perks
The Engagement Specialist will conduct warm outreach to employees impacted by layoffs and reductions in force, to make them aware of and help access company sponsored career transition benefits (such as resume writing, interview preparation, and career coaching). Using a variety of methods ( outbound phone calls, email, social media) the Engagement Specialist will contact affected employees who have already been made aware of the company sponsored benefits, and help answer questions about available benefits and schedule them with the appropriate Career Counselor.
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