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TTEC is hiring
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The Executive Director (ED), Payroll is responsible for overall management for one of the most unique and geographically dispersed global payroll operations in the world. This role will oversee the end-to-end payroll processes as well as the associated timekeeping, audit and compliance functions required for processing pay accurately and on time. Guiding objectives related to payroll operations are to achieve accuracy, agility, scalability, automation, and statutory compliance in all geographies in which TTEC has a presence.
The Executive Director of Payroll will be responsible for devising a strategy to ensure the timekeeping and payroll platforms, vendors and processes meet the needs of the organization. This requires for the ED to gain intimate knowledge of the business operations across Engage and Digital. The leader will be responsible for managing multiple vendors in the space. This will include ensuring the proper SLAs are included in contracts and managing the vendor against those SLAs with an emphasis on continuous improvement over time.
The ED will lead and inspire a geographically dispersed team of 100 people who process payroll for 50,000 employees across 20 countries. Beyond transforming the associated payroll related functions, this role will be responsible for executing a robust talent management strategy for the team powering these processes. Change management capabilities and inspirational leadership will be required for this leader to achieve overall success in the role.
Key Responsibilities include but not limited to
Knowledge and Skills Requirements
Compensation and Benefits
The anticipated starting salary range for individuals expressing interest in this position is $160,000-$182,000 USD. This position is eligible to participate in an annual incentive program.
Benefits available to eligible employees include the following
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TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.