National General Insurance is hiring

Material Damage Telephone Claims Representative (Trainee, I, II, Sr.) FL & Remote job at National General Insurance, Atlanta

This job is expired

Find similar jobs



Job Summary:

Responsible for investigating and confirming the facts of loss for advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.

Key Responsibilities:

  • Handles investigation regarding all aspects of advanced auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority
  • Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
  • Determines subrogation or fraud potential and how to handle
  • Identifies customer needs and works to meet those needs using appropriate customer service skills
  • Recognizes and identifies body parts of a vehicle and understanding other potential property damage
  • For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic to moderate injury claims
  • Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Total Loss, Initial Handler, Extended Handler, etc.)

Supervisory Responsibilities:

This job does not have supervisory duties

Preferred Qualifications:

Education and Experience

  • Bachelor's degree preferred or equivalent experience
  • 2 or more years of related experience

Certificates, Licenses, Registrations

  • Ability to obtain and maintain adjuster licenses as required

Functional Skills

  • Customer service orientation
  • Strong verbal and written communication skills
  • Strong time management skills from a global case management or pending perspective (vs. transactional)
  • Strong problem solving and analytical skills; ability to detect differences and issue recognition from multiple sources
  • Proficient in Word and Outlook

Job country: United States

City: Atlanta

Category: Insurance Adjusters, Examiners, and Investigators

Location: Atlanta, GA, United States

Job posted 2022-06-04

This job is expired

Find similar jobs