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Membership Associate job at Analysts, Saint Paul

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Membership Associate
Saint Paul, MN or Emeryville, CA
Perm/Direct Hire

*Must provide cover letter for consideration*


BioMADE is seeking a motivated Membership Associate to join BioMADE's Membership and Engagement team. This individual will contribute to membership and engagement efforts related to new member recruitment, relationship management, CRM data input and analysis, and member retention. This person will report to the Membership Manager and be located in St. Paul, MN or Emeryville, CA.
Essential Duties and Responsibilities

  • Assist in competitive intelligence analyses and market research across the biotechnology landscape
  • Conduct prospect research and assist in recruitment efforts by gathering data on bioindustrial (and related) organizations through databases, LinkedIn, company websites, and business journals
  • Summarize information on prospective member organizations' technologies, equipment or manufacturing capabilities, products, and programs that are relevant to BioMADE's mission, technical scope, and education and workforce development initiatives
  • Research and summarize information on the focus areas and technical capabilities of current member organizations to identify categories, track data points, and develop resources to support teaming and engagement opportunities across the BioMADE ecosystem
  • Assist with roll out, implementation, operation, and data entry for Customer Relationship Management (CRM) database for members, including recording and updating contacts, engagement, coordination, and invoices in a timely and accurate manner
  • Create and run reports, and process lists from CRM and other member data sources to assist with information needed for Membership & Engagement, communications, proposals, programs, and event activities for executive leadership status updates
  • Track membership agreement requirements, renewal dates, and invoices and send required documents to members
  • Assist with membership engagement and stewardship activities, including events, 1:1 engagement and correspondence, contact reports, and communications
  • Assist with intellectual property needs to enhance member benefits
  • Other duties may include:
  • Assist with events, meetings, and general operations support as needed
  • Researching and analyzing processes to improve operational performance
  • Preparing, editing, and modifying documents related to membership needs and engagement activities
  • Additional duties as assigned

Position Requirements

  • BA/BS degree in a relevant field plus four years of related work experience, or an equivalent combination of experience and education
  • Demonstrated analytical and research expertise
  • Critical thinking skills
  • Experience with Customer Relationship Management (CRM) platforms or complex databases; Salesforce experience is preferred
  • Strong customer service
  • Experience with Microsoft Office 365 platform
  • Ability to take direction and perform tasks independently, with a focus on process improvement
  • Detail oriented with strong organizational and problem-solving skills
  • Demonstrated ability to use discretion and maintain confidentiality
  • Strong interpersonal skills and ability to communicate effectively with all levels of staff and stakeholders, both verbally and in writing

Desired Characteristics

  • Demonstrated experience or interest in science and technology commercialization or innovation settings
  • Experience researching across industry, academic, economic, or government topic areas
  • Experience supporting professional association or membership organizations
  • Understanding of market research and business development practices
  • Prior experience working in a start-up company or fast-paced environment

Job Requirements:
Membership Associate - Professional associations or membership organizations

Job country: United States

City: Saint Paul

Category: Business Operations Specialists, All Other

Location: Saint Paul, MN, United States

Job posted 2022-06-04

This job is expired

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