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Partner Growth Manager job at Waitr, Boston

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Founded in 2013 and based in Lafayette, Louisiana, Waitr operates an online ordering technology platform, providing delivery, carryout and dine-in options. Waitr, along with Bite Squad and Delivery Dudes, connect local restaurants and grocery stores to diners in underserved U.S. markets. Additionally, Waitr facilitates access to third parties that provide payment processing solutions for restaurants and other merchants. Together, they are a convenient way to discover, order and receive great food and other products from local restaurants, national chains and grocery stores. As of December 31, 2021, Waitr, Bite Squad and Delivery Dudes operate in approximately 1,000 cities throughout the United States.

Job Summary

Waitr / Bite Squad is looking for a highly self-motivated Partner Growth Manager to join the team. Under the direction of the Regional Sales Director, the Partner Growth Manager is responsible for propelling the rapid growth of Waitr through cross-selling functions to current restaurant partners, by calling all existing partners with new marketing opportunities.

The ideal candidate will be an experienced account manager that uses a consultative and solutions-based selling approach, have great presentation and communication skills, and have that “hungry” mentality.

Essential Functions:

  • 80% of the time will be spent calling into existing restaurant partners, scheduling over the phone meetings, and closing deals. The other 20% of the time will be spent travelling in market to meet with restaurant partners.
  • You will be calling into current partners- an average of over 2 hours of talk time daily or 100 phone calls per day is required for this position.
  • Develop strategic action plans to manage territory and reach company/individual sales goals.
  • Regularly review opportunities and activities with the Regional Sales Director to identify opportunities for increased order volume for existing partners.
  • Work directly with local restaurants to help them connect with hungry diners in their area and grow their business via Waitr’s mobile applications.
  • Establish relationships with decision-makers; restaurant managers and owners.
  • Adjust approach to each potential customer, assess prospect needs, clearly communicate advantages, and identify and overcome challenges that impede the sale.
  • Identify, qualify, and prioritize new business opportunities and develop a strategy for closing new restaurant partner accounts.
  • Use a consultative sales approach, seek to understand potential restaurant partner’s needs, and present solutions that will help their business.
  • Provide consistent and timely follow up communication and action steps after every sales call.
  • Utilize HubSpot (CRM System) to forecast sales pipeline, maintain a record of all conversations, activities, and opportunities.
  • Prepare sales contracts ensuring adherence to applicable rules and guidelines, and review contracts with the Regional Sales Director for accuracy.

Required Education and Experience:

  • Education: Associate's or Bachelor’s degree preferred (Business, Sales and Marketing, or related fields are preferred).
  • Sales Experience: 1-3 years inside sales experience.
  • Successful Record of Sales Achievement: Proven experience cross-selling to current business and generating incremental revenue.
  • Sales Hunter: The position is built for someone who possesses a hunter mentality with a consultative approach. Strong cold calling and professional network development experience.


  • Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Remote work environment (Work From Home!)
  • While performing the duties of this job, the employee is regularly exposed to teammates and Customer Service representatives.
  • Position Type/Expected Hours of Work
  • This is a full-time position. Evening and weekend work may be required as job duties demand.
  • Travel 20% in market to meet with restaurant partners

Compensation & Benefits:

  • Base salary for this role ranges between $50,000-$60,000 annually + Commission
  • On target earnings between $80,000-$100,000+ year 1 and beyond
  • Our Benefits package includes a 401k, Flexible PTO, Medical, Dental, Vision, Paternity & Maternity Leave and much more!

Core Competencies

Nimble: You move fast and accurately in a dynamic environment.

Logistical: Proactively seeks and finds ways to provide the highest standards of efficiency.

Innovator: Generates and recognizes creative solutions in varying work situations.

Team Player: Collaboration and strong communication skills.

Effective Communicator: Demonstrates open, honest and respectful written and verbal communication.

Results-Oriented: Productively focuses time and resources on activities to produce quality results.

Forward-Thinking: Problem solver, do whatever it takes attitude.

Strategic Thinker: Views events and possibilities from multiple perspectives. Understands the bigger picture and the interdependencies and effects of other systems.

Ethical: Maintains and promotes individual and organization integrity and values in the conduct of all activities.

AAP/EEO Statement

Waitr, Inc. is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Waitr, Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Waitr, Inc. are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state or local laws.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job country: United States

City: Boston

Category: Hospitality

Location: Boston, MA, United States

Job posted 2022-05-22

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