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TTEC is hiring
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At TTEC Digital, we are a leading global customer experience technology and services company focused on the design, implementation, and delivery of transformative customer experience for many of the world's most iconic and disruptive brands. We deliver outcome-based customer engagement solutions, designing and building human-centric, tech-enabled, insight-driven customer experience solutions for clients. TTEC blends strategic consulting and cloud-based technology platforms to design and build innovative customer experiences, all powered by insights.
We attribute our success to our talented team of professionals who are passionate about the drive for results and providing best in class service to our clients.
We currently have a need to hire an experienced Principal Presales Solutions Engineer to help develop leads and build partner relationships in support of our business development efforts. Your knowledge and experience in the Cloud contact center, intelligent automation, digital channels, journey orchestration, voice self-service and conversational Bot solutions and Cisco Contact Center (UCCE, PCCE, Webex CC, Webex CCE, Webex Connect and Webex Experience Management) and Collaboration solutions (Webex Calling, Meetings, Events, etc.) will be the key for success. We offer a highly competitive compensation package that includes a base salary and quarterly upside earning potential.
What you'll be doing:
What skills you will bring:
What we offer:
Benefits available to eligible employees include the following:
Who we are:
TTEC is a leading global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience for many of the world's most iconic and disruptive brands. We deliver outcome-based customer engagement solutions through TTEC Digital our digital consultancy that designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients and TTEC Engage our delivery center of excellence, that operates customer acquisition, care, fraud prevention and detection, and content moderation services.
Founded in 1982, our nearly 60,000 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation
“TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don't take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.”