Service Experts is hiring

Residential HVAC Service Technician job at Service Experts, Knoxville

This job is expired

Find similar jobs



Overview

Service Technician

Reports To: General Manager

Status: Full-time, Regular position

Category: Technician

Location Name: R & M

Location Address: 633 Corporate Point Way  Knoxville, TN 37932

Join the team of experts and realize your true potential!

Why You Should Join the Service Experts Team?

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!

 

Position Summary:

As a member of our team, you will accurately diagnose and repair problems with customer HVAC equipment. With a strong focus on customer service and a commitment to integrity, you will communicate solutions to customers. Other duties include performing maintenance on residential equipment, servicing and/or cleaning IAQ products/equipment on all residential job sites; and soldering, welding, brazing, and performing minor field fabrication.

Qualifications

  • Have a high school diploma or equivalent, good communication skills, and basic diagnostic skills.
  • Ability to perform equipment service and maintenance and to follow controls/wiring diagrams and schematics.
  • Team work is a priority and technicians must be willing to work with and assist co-workers as needed, in addition to working overtime, night, and weekend hours.

What Do We Offer You as a Service Experts Employee?

Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.

  • Competitive Pay, including incentive opportunities for many positions
  • Paid Time Off and Company Holiday Pay
  • Medical /Dental /Vision Insurance programs
  • 401(k) Retirement Savings Plan with company matching contributions
  • Life Insurance, for you and options you can elect for your family
  • Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work
  • Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs
  • World Class Training opportunities through our Experts University
  • Career Development opportunities

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Responsibilities

  • Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner
  • Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner
  • Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks
  • Completes routine maintenance and equipment cleaning as needed or required
  • Responsible for delivery and removal of parts and equipment needed to complete service work
  • Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. Collects payment from customer.
  • Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability
  • Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction
  • Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.

Job country: United States

City: Knoxville

Category: Heating and Air Conditioning Mechanics and Installers

Location: Knoxville, TN, United States

Job posted 2022-06-04

This job is expired

Find similar jobs