UnitedHealth Group is hiring

Search Relevance Editor job at UnitedHealth Group, San Diego

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Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration, and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Position Description:

We are looking for a passionate and talented Search Relevance and AI/ML Model Editor to be a key member of our small team working on applications of search technology to healthcare. This work involves digital content, predominantly in text form, and is focused on delivering frequent high-quality results on pre-defined relevance, labeling, identification, and matching tasks for content available on our sites. A suitable candidate would be a highly reliable, self-motivated individual with interests in advanced technology in healthcare.

In addition, we expect this individual to drive our in-house tool creation efforts as a customer of these tools. Attention to detail, diligence, speed, and a desire to do more, faster are the key skills for this position. You will operate at the intersection of product design and engineering, frequently interacting with technical product managers, search engineers, data scientists and our customers.

Primary Responsibilities:

  • Analyze a variety of search engine results, internal and external, build comparison metrics using existing tools
  • Create qualitative data and measurements to determine relevance, ranking and labeling quality
  • Work with software engineers, data scientists and technical product managers on what is next, in terms of tooling, result analysis and use cases
  • Present evaluation findings to the department along with recommendations and solutions
  • Multitask on multiple concurrent evaluation projects
  • Evaluate defined metrics to improve productivity/performance, provide feedback to development engineers to design new features for more efficient feedback methods, derive/design a proper data labeling guideline.
  • May manage a small group of employees who will work on various small tasks related to above activities.

The ideal candidate will have the following:

  • Excellent written and oral skills
  • Excellent command on English in the context of search queries as well as audio content
  • Ability to work well under pressure and meet deadlines
  • Ability to quickly pivot form one task to another in the same week, sometimes requiring context switch
  • Excellent research and analytic skills
  • Excellent follow-through and record keeping skills

What are the reasons to consider working for UnitedHealth Group?   Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
  • More information can be downloaded at: http://uhg.hr/uhgbenefits

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Associate degree or 2+ years of equivalent Search Relenvance Editor experience
  • 2+ years Proficiency in computer operating software, web browsing applications and common productivity tools [e.g., MS Office/Sharepoint, Chrome/Safari/Edge browsers,]
  • 2+ years Understanding of different document formats, e.g. Word, PDF, or raw text

Preferred Qualifications:

  • Ability to work on small data analysis tasks using MS Excel and similar data sheet applications [e.g., ability to create pivot tables]
  • 1-2 years of search engine experience
  • In-depth familiarity with search engines and web search
  • Previous experience with SmartLogic, Elastic Search, Yext, and/or LucidWorks Fusion
  • Familiarity with AWS Mechanical Turk or similar solutions
  • Familiarity with different data formats, e.g., JSON, XML
  • Command of languages other than English

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $54,400 to $97,000. The salary range for Connecticut / Nevada residents is $60,000 to $106,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: Optum, UHG, Unitedhealth, Hiring Immediately, #RPO, #GREE, Search Relevance Editor, WFH, WAT, work from home, work at home, MS Excel, SmartLogic, Elastic Search, Yext, and/or LucidWorks, AWS Mechanical Turk, JSON, XML

Job country: United States

City: San Diego

Category: Editors

Location: San Diego, CA, United States

Job posted 2022-06-04

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