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Senior Lead Institutional Investment Operations Specialist - Institutional Client Facilitations job at Wells Fargo, New York

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At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

About this role:

Wells Fargo is seeking a Senior Lead Institutional Investment Operations Specialist within the Client Data and Onboarding group.

This group is composed of Sales and Trading Support, Client Accounts, Client Facilitation, Client Due Diligence, Client Data Lifecycle Management and Regulatory Due Diligence teams and is looking for a leader to oversee the new Asset Manager Onboarding Team.

This position is located in New York City, NY and will report to the Head of the Asset Manager Onboarding team as part of the Shared Services Operations team. This individual will be part of a new team that will directly support our Large Asset Manager onboarding within CIB Markets for Wells Fargo. The team will provide direct support to the sales team and clients through all stages of onboarding from early prospecting all the way through to offboarding driving towards a positive client experience, high standards of service, risk and control, and proper regulatory application. The team will engage with other key components of the onboarding process including credit and document negotiation to coordinate all aspects of the onboarding and subsequent maintenance processes for new and existing funds within the large asset manager flow. The team will play a critical role in the product offering to Institutional clients and driving the business revenue goals in this space. The team will be located in New York City, NY and Charlotte, N.C. locations and provide support to sales and clients across different locations.

This person will manage the onboarding process across various support functions (CDD, Tax, Credit, Client Data) to ensure a streamlined client experience for our Institutional client based focused on Asset Managers. This individual will drive the expansion and execution of the onboarding services to asset managers including client engagement with our sales teams, ownership of industry tools to interface with clients, technology changes needed to deliver scalable solutions to onboarding, and assisting with key risk and control activities like audits, policy reviews, procedural changes, etc.

In this role, you will:
  • Manage the Asset Manager onboarding flow partnering with sales and clients providing hands-on ownership of the process
  • Partner with the Front Office and key business stakeholders to development business strategies and the implementation of strategic decisions targeted around the client experience
  • Act as the primary point of contact for sales and clients to address client queries and status on progress
  • Contribute to the design of a strategy and framework to ensure scalable solutions for large asset manager onboarding that will focus on all aspects of the onboarding and maintenance processes including negotiation, credit, account setup, offboarding and regulatory oversight
  • Lead initiatives to streamline the client experience, meet regulatory requirements and improve efficiency
  • Lead strategic initiatives to properly capture client preferences and design a framework to highlight inconsistencies and illogical situations for remediation across large asset manager populations
  • Develop a strong understanding of technology applications and systems ensuring strategic delivery and process efficiency within the Onboarding workflow
  • Ensure that appropriate level of control is maintained over business and operational activities and compliant with firm and regulatory policy
Required Qualifications, US:
  • 7+ years of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • Experience working with Asset Manager institutions and performing client visits regarding onboarding activities
  • Prior experience partnering with Sales to develop, enhance, and streamline asset manager onboarding flows and account opening
  • Experience partnering with offshore (non-U.S.) teams
  • Experience identifying and driving process improvements in complex, institutional banking environment.
  • Understanding of key operational risk components, including experience driving consistency and quality across all aspects of a risk function.
  • Ability to understand and work with data, including creating alignment among various data sources, developing trends, and creating risk-based analytics from multiple information sources.
  • Strong communication, negotiation, and collaboration skills, including the ability to negotiate with numerous parties and reach agreeable solutions.
  • Prior success in working and communicating with senior level executives.
Job Expectations:
  • Registration for FINRA Series 99 must be completed within 120 days of hire date if it is not available for transfer upon hire. FINRA recognized equivalents will be accepted.
  • For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite may also be required
  • Registration for Securities Industry Essentials (SIE) exam must be completed within 90 days of hire date if it is not available for transfer upon hire. FINRA
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation, and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Pay Range

$115,900.00 - $206,100.00 Annual

Benefits
  • Information about Wells Fargo's employee benefits
We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Job country: United States

City: New York

Category: Business Operations Specialists, All Other

Location: New York, NY, United States

Job posted 2022-06-04

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