UnitedHealth Group is hiring

Sr Business Analyst - Training and Documentation Specialist - Eden Prairie, MN preferred, Telecommute considered job at UnitedHealth Group, Los Angeles

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Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

The Accounting Operations and Analysis (AOA) Sr. BA Doc & Training specialist will have full proficiency and understanding of the PeopleSoft ERP system across various user modules (Contracts, Project Costing, Billing, and Revenue). Support the PS ERP business process ensuring all documentation is up to date and best practice is executed across all PeopleSoft ERP users & billing managers.

Analyst scope of work includes working independently or with other business analysts on the team to create procedure documentation related to new functionality or business process changes. Preparing and conducting new hire training and training of new business users being implemented onto the PeopleSoft tool.

Additional responsibilities may include testing (UAT) and supporting short and long term operational / strategic business activities - by developing, enhancing, and maintaining operational systems and process.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. 

Primary Responsibilities:

  • Create and maintain standard operating procedures for PS ERP Billing best practices
  • Create and test system functionality documentation as well as business process for enhancements
  • Model business processes (current and future)
  • Provide training on new business process
  • Provide employee training and onboarding guidance
  • Provide training to internal teams and billing managers moving to PS-ERP
  • Test and review created materials
  • Maintain a database of all training strategies, initiatives and materials
  • Communicate training needs to leadership
  • Ability to lead conversations with business partners about the capabilities, functions, and processes of ERP
  • Effectively and confidently communicate with technology & business stakeholders regarding change management and process
  • Perform PeopleSoft ERP functional testing as needed
  • Provide ongoing support to ensure proper implementation and adoption of ERP best practice (Post-deployment support and monitoring of process plans)

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. 

Required Qualifications:

  • Bachelor's degree in business, finance or related field
  • 3+ years of relevant work experience
  • Skilled at training and providing guidance to end users
  • Intermediate level of proficiency with PC based software programs (Word, Excel, Access, PowerPoint, Visio)
  • Demonstrated excellence in communication, time and project management, problem solving, organization, and analysis skills

Preferred Qualifications:

  • PeopleSoft ERP Experience
  • Experience creating and a maintaining procedure database
  • Experience Developing Training plans
  • Experience training users moving from one financial tool to another

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $66,100 to $118,300. The salary range for Connecticut / Nevada residents is $72,800 to $129,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job country: United States

City: Los Angeles

Category: Business Operations Specialists, All Other

Location: Los Angeles, CA, United States

Job posted 2022-06-04

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