UnitedHealth Group is hiring

Sr Operations Consultant - Hybrid Schaumburg, IL or Irvine, CA preferred or Telecommute job at UnitedHealth Group, Orlando

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Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

OptumRx is looking for a self-motivated individual with comprehensive data systems implementation experience to solve complex Business problems.  We are seeking a candidate that is a Senior level technical resource responsible for client installation, maintenance, monitoring, and reporting to ensure accuracy of clinical client implementations.  The role will be in a fast-paced environment working collaboratively across multi-disciplinary teams with responsibility for deliverables to the Optum Rx Clinical Engagement team.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Execute and drive all CPP data operations including implementation for client installations, maintenance, monitoring, and reporting for all clinical programs
  • Clinical client 1/1 Readiness and monthly onboarding to ensure contractual agreements are met
  • Client Installations and Maintenance
  • Client Data Validation (Program elections, branding configuration, Fulfillment Monitoring)
  • Responsible for Managed Table Maintenance (Branding and Fulfillment)
  • Interface with IT and Clinical Program owners to ensure installation accuracy
  • Utilize source of truth documents for all client installations (client CAGs, program elections/components, branding, setup requirements)
  • Manages QC of client setup in CPP, including validation of client data and various process
  • Responsible for client brand management (logos, disclaimers, plan reference, etc.), client platform setup & maintenance, end-to-end implementation process maintenance and creation including writing job aids, process flows
  • Create SOP documents and Process Flows, and identify areas for efficiency improvements

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor’s Degree
  • 3+ years Quality Control / Assurance experience
  • Intermediate to advanced EXCEL, Visio, and PowerPoint skills
  • Intermediate to advanced data management skills
  • Experience working in fast passed highly scaled Agile environment
  • Competency to convert research and business requirements to process plans and specifications

Preferred Qualifications:

  • Master’s Degree
  • 5+ years of PBM or Healthcare experience
  • Solid analytical and problem-solving skills
  • Solid presentation and meeting facilitation skills
  • Ability to work independently and as a team player productively and proactively in a dynamic, fast-paced, and constantly changing environment
  • Training in Six Sigma, Lean and/or process improvement experience
  • Excellent written, oral, and interpersonal communication skillsExcellent time management, organizational and prioritization skills, and ability to balance multiple deliverables
  • Able to recognize process inefficiencies / opportunities and solution with minimal supervision

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with OptumRx. We're one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here you’ll fill far more than prescriptions. As a member of one of our pharmacy teams, you’re empowered to be your best and do whatever it takes to help each customer. You'll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. There's no better place to help people live healthier lives while doing your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $82,100 to $146,900. The salary range for Connecticut/Nevada residents is $90,500 to $161,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job country: United States

City: Orlando

Category: Business Operations Specialists, All Other

Location: Orlando, FL, United States

Job posted 2022-06-04

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