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Program Manager - Training Design & Experience - Amazon Jobs job at Amazon

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Amazon Logistics (AMZL) Worldwide (WW) Training Design & Experience team is looking for a program manager to lead content development. We reinvent workplace training by building the design and content infrastructure for programs, products, technologies that improve the training experience for Amazon employees and partners. In this role you will create content for outcomes-based, embedded assessment online training courses that are grounded in learning science principles.The AMZL WW Training Design and Experience Program Manager will play a vital role in Amazon’s unique culture throughout the Amazon Logistics network as we expand globally. This role will work with creative and program teams to develop content across verticals that captures attention while providing a best-in-class training experience. This role will also coordinate closely with partners who execute training programs for our AMZL operators to ensure consistency in content, narrative, and writing style.This role is based in either Amazon’s Bellevue, WA or Nashville, TN office and spans across all AMZL WW pillars supporting thousands of associates, managers, drivers, and Delivery Service Partners in North America, Europe, and Emerging Regions.Specific responsibilities will include:· Lead training content development for the AMZL Worldwide Training Design and Experience Team.· Review existing training programs driven by WW Training and partner teams to opportunities for messaging alignment and creation.· Distribute a monthly Design & Experience team update newsletter· Review WW AMZL Training and key partner training content to identify opportunities for improvement in execution, format, and experience.· Build and manage relationships with key internal stakeholders across multiple functions and geographies.
Job posted 2021-04-12