Teamwork

Teamwork IS HIRING

Remote Technical Services Consultant job at Teamwork

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About Us


At Teamwork.com, we pride ourselves on creating the best software, working with outstanding people, and going above and beyond for our customers. That excellence has been rewarded with hundreds of thousands of amazing customers all across the globe and millions of users who sign in every day to trust us with getting their businesses organized and running productively. We鈥檙e a profitable, entirely self-funded business with no investors or outside influences beyond one: our customers and what's best for them. It鈥檚 a responsibility that we take very seriously. We鈥檙e a company of action, full of triers and doers: we try things, we make mistakes, and we learn from them.


Growing this company from Cork with an extremely talented team of people is an amazing journey to be a part of. We鈥檙e a place to work unlike any other, and our incredible campus is a testament to our unique, creative way of doing things: see for yourself.


We are now seeking a Professional Services Consultant to join our Customer Engagement Group and provide a first class service to our new and existing customers. You will work with customers to help them gain faster benefit from Teamwork鈥檚 solutions and achieve business goals. This is a technical role and will involve gathering requirements as well as assisting in designing, planning, managing, and troubleshooting for the聽 data migration process, SSO implementation and also聽 custom development work in order to support our customer needs.聽


About the Job


路聽 聽 聽 聽Be a trusted technical advisor to customers and solve complex database migration challenges.
路聽 聽 聽 聽Build and maintain relevant tools to support continuity and efficiency in the technical services offering.
路聽 聽 聽 聽Work with customers to satisfy customer-specific processes and business requirements.
路聽 聽 聽 聽Develop & maintain custom scripts for integration or policy to align with custom requirements
路聽 聽 聽 聽Collaborate with our sales and customer success teams to build deployment plans for new customers and to understand and document customer expectations
路聽 聽 聽 聽Develop and implement bespoke migration plans for customers
路聽 聽 聽 聽Lead client meetings to extract and document requirements.
路聽 聽 聽 聽Liaise with the customer and other members of the Professional Services team to confirm requirements
路聽 聽 聽 聽Create detailed documentation for implementation, guides and training.
路聽 聽 聽 聽Install & configure Teamwork's鈥 solutions in our client鈥檚 environment as per customer requirements

About You


路聽 聽 聽 聽You will have previous experience (5 years +) in a technical consulting role including developing data migration strategies and moving large scale production systems either in data center environments or migration to cloud scenarios.
路聽 聽 聽 聽Experience writing software in any one of the following; Python, Go, JavaScript. Bash.
路聽 聽 聽 聽Experience with various database infrastructure including; PostgreSQL, MySQL, SQL Server, Oracle etc. as well as database performance tuning and database management tools for backups, recovery, snapshot management, sharding, partitioning etc.聽
路聽 聽 聽 聽Customer facing skills to represent well within the customer鈥檚 environment and drive discussions with senior personnel regarding trade-offs, best practices, project management and risk mitigation
路聽 聽 聽 聽Ability to think strategically about business, product, and technical challenges
路聽 聽 聽 聽Deep hands-on experience leading the design, development and of business software at scale
路聽 聽 聽 聽Ability to quickly understand true root causes of customer requests and deliver consultative, executive-level recommendations
路聽 聽 聽 聽Self-starter who is able to effectively time manage, prioritize and work in an autonomous environment
路聽 聽 聽 聽Strong verbal and written communications skills and ability to lead effectively across organizations
路聽 聽 聽 聽You will have a Bachelor's degree in Computer Science, Engineering or related field, or equivalent practical experience.

What You Can Expect


Working at Teamwork isn't like a normal job. We believe in hiring only the best and then looking after them like they deserve. On top of a great financial package, we do everything possible to make Teamwork.com a great place to work.


We believe in paying a competitive salary: earn what you're worth, with regular reviews. We鈥檙e committed to your long-term future at the company, and we鈥檙e passionate about helping you to improve and enhance your skills.


You have unparalleled freedom in how you do your job. Spot something that needs improving? Off you go, make it happen. You鈥檒l be given only the very best equipment so that, whatever your role, you'll have the very best kit to help you do your best work.


We offer an unmatched work environment, that鈥檚 built to make life easy and is constantly improved. We also have an incredible campus unlike anything you鈥檝e seen before (unless you鈥檝e already checked out our YouTube channel). Discounted travel schemes and a Bike to Work scheme make it even easier to get to us, and catered lunches and plenty of in-house snacks and refreshments mean that you鈥檒l always stay refreshed and refueled.
We take work-life balance very seriously: we鈥檒l set you up with a subsidized gym membership at the gym of your choice, as well as weekly gym classes at the gym downstairs. We also have an in-house games room, for when you want to take a quick break or challenge a co-worker, and regular company-sponsored lunches, movie nights, and nights out.



Sounds epic? Join the journey at Teamwork.



Teamwork.com is an equal opportunities employer.