The Tech Academy Utah

The Tech Academy Utah IS HIRING

Remote Technical Support (Remote Position) job at The Tech Academy Utah

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 We are looking to hire at home technical support specialist who are fluent in English and live in the United States.

No technical background or coding experience is required. '

The job includes:
  • Handling customer technical support cases through phone and email submission
  • Updating the company website with tech tips and brief documents
  • Evaluating system potential through assessing compatibility of new programs with existing programs
  • Improving existing programs by evaluating objectives and specifications, reviewing proposed changes and making recommendations
  • Maintaining system functionality by testing computer components
  • Achieving computer stem objectives through collecting relevant data, identifying and evaluating options and suggesting a course of action
  • Maintain client confidence by keeping their information confidential
  • Preparing reference material for users by drafting operation instructions 

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