Healthcare Virtual Assistant

Share this job SVGs not supported by this browser. Description We are a US-based company seeking medically trained staff based in the Philippines. As a Healthcare Virtual Assistant®(HVA), you will work directly with our clients -- doctors and other medical professionals based in the USA. We help our clients improve workflow, save time, and remove the burden of in-room documentation. An HVA can also help with back-office and administrative tasks. Our goal is to help you succeed in this up-and-coming field of medical documentation and healthcare virtual assisting. Join the Hello Rache family and apply today! You will have the following responsibilities: Live virtual scribing Attend to patient communications and interaction (phone/email/video) Respond to inquiries about healthcare services/tasks Gather medical or insurance information Manage appointment calendar Update patient chart records Research helpful information Handle administrative tasks/back-office in a medical setting (e.g., fax/file management, transcription) Requirements You will be successful in this role if you have the following qualifications: You are a graduate of any allied health profession You can speak and write well in English. Proficient with medical terminologies and practices. Internet subscription/speed: At least 10mbps (DSL/Fiber only) Have reliable computer hardware and software (will be verified by our tech team) Have a webcam, headset, and a quiet working environment with a neutral background and lighting Able to work at night i.e, 11 pm-8 am (8 am - 5 pm Arizona time) Applicants must be Filipino citizens residing in the Philippines. Those with dual citizenship or permanent residency in another country are not eligible. Minimum & Recommended System Requirements MINIMUM: WINDOWS Operating System: Windows 11 24H2 Home/Pro (64-bit) – Genuine License Required CPU: Intel Core i5, 8th Gen or newer / AMD Ryzen 3 Series or newer (Must be on Microsoft’s approved CPU list) Memory: 8 GB RAM Internet: At least 10 Mbps DSL/Fiber (LTE allowed only as a backup) macOS Operating System: macOS 14 Sonoma (macOS 15 Sequoia support preferred) MacBook Air: 2020 or newer MacBook Pro: 2018 or newer iMac: 2019 or newer Mac Mini: 2018 or newer Mac Pro: 2019 or newer iMac Pro: 2017 Memory: 8 GB RAM Storage: 128 GB SSD Internet: At least 10 Mbps DSL/Fiber (LTE allowed as backup) RECOMMENDED: WINDOWS Operating System: Windows 11 Pro (64-bit) – Genuine License Required CPU: Intel Core i5 or i7, 8th Gen or newer / AMD Ryzen 5 3000 Series or newer Memory: 16 GB RAM Storage: 128 GB SSD or higher Internet: At least 20 Mbps wired DSL/Fiber (LTE allowed only as a backup) macOS Operating System: macOS 15 Sequoia Model: Any Apple Silicon Mac (M1, M2, or M3 series) Memory: 16 GB RAM Storage: 256 GB SSD Internet: At least 20 Mbps wired DSL/Fiber (LTE allowed as backup) Peripherals for all systems: High-quality headset with a microphone (Recommended: Plantronics Audio 628 USB or equivalent) High Quality HD Webcam (720p or 1080p) (Recommended: A4Tech PK-910H or equivalent) -- Benefits Competitive Pay Rates Our pay rates are one of the highest in the industry along with other long-term benefits. Free Training & Certification We provide free training at no cost to you. Upon completion, you will receive a certificate and become a Certified Hello Rache Healthcare Virtual Assistant®. Work From Home Have the ability to work from the comfort of your own home. No more commuting; spend more time with your family and friends. Long-Term Work Relationship You will work with the same client consistently, leading to the development of a long-lasting work relationship. US-Based Clients Our Healthcare Virtual Assistants® work with doctors and other medical professionals based in the USA. Passionate Community Join the Hello Rache family and become a part of a growing, passionate, and dedicated group of Healthcare Virtual Assistants®. Apply for this job