Business Solutions Architect

Endpoint is an interactive response technology (IRT®) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE® platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Raleigh-Durham, North Carolina with offices across the United States, Europe, and Asia.

The Business Solutions Architect is responsible for the creation and management of the requirements and technical documentation for IRT projects.  Business Solutions Architects work closely with the client, Project Managers, and technical teams to ensure that each system is built and updated to meet the needs of the protocol.  

*This position can be based remotely in the US

Responsibilities:

• Continuous learning on company platforms and offerings as they evolve
• Collaborate with clients to define and document initial system requirements and enhancements needed for major changes to existing builds
• Design and Configure RTSM systems using company platforms
• Act as subject matter expert on client clinical study protocols
• Author and design system specifications for IRT, randomizations, kit lists, and interfaces
• Build effective partnerships with other internal teams to move project through all phases of the development process. 
• Support UAT setup and execution
• Continuous learning on company platforms and offerings as they evolve 

Education:

• Bachelor's degree or equivalent preferred; appropriate experience in the IRT industry may substitute for the degree requirement. 

Experience:

• 2-4 years’ experience in a software business analyst role, with a proven ability to understand technical concepts and learn very quickly.
• 2-4 years’ experience in the life science industry 
• Previous experience working in a fast-paced, entrepreneurial environment preferred. 
• Prior experience delivering web (IWR) and mobile (IMR) e-clinical platforms preferred. 
• Previous Experience in Product support beneficial
• Familiarity using SQL a plus 

Skills:

• Strong technical understanding of RTSM software systems
• Understanding of e-Clinical System Software Development Lifecycle
• Strong attention to detail and quality-focus
• Strong customer service orientation
• Excellent organizational and time management skills
• Good communication skills 
• Excellent analytical problem-solving skills 
• Strong interpersonal skills with the ability to work effectively with a wide variety of professionals
• Solid written communication, including the ability to effectively document technical information
• Able to work on multiple assignments with moderate supervision 

$90,000 - $120,000 a year

Endpoint Clinical does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Endpoint Clinical will be considered Endpoint Clinical property, and Endpoint Clinical will not pay a fee should it hire the subject of any unsolicited resume.

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