Responsibilities:
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1. Fleet Dispatching & Routing
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Assign freight to OTR drivers based on equipment availability, driver Hours of Service (HOS), and customer priorities.
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Coordinate pickup and delivery appointments with shippers and receivers to ensure schedule alignment.
2. Real-Time Operational Monitoring
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Monitor and track shipments through TMS (Transportation Management Systems) and ELD (Electronic Logging Devices) to maintain on-time performance.
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Proactively identify and address potential disruptions such as weather, traffic congestion, or mechanical issues, implementing contingency plans as needed.
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Provide timely and accurate status updates to customers and internal sales teams.
3. Relationship Management & Communication
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Serve as the primary point of contact and advocate for OTR drivers, supporting roadside issues, route planning, and schedule adjustments.
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Negotiate rates and secure capacity with third-party carriers or brokers when additional coverage is required.
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Qualifications:
- Experience: Entry level to 5 years of experience (OTR, Logistics, Freight Forwarding experience preferred) .
- Education: Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
- Technical Skills: Proficiency in transportation management systems (TMS) and Microsoft Office applications.
- Work Schedule Flexibility: Ability to work weekends as required based on business needs and workload.