Warehouse Ambassador
Jenkins Township, PA
Operations /
Full-time /
On-site
Who we are
About The Black Tux
We’re here to help people look their best and feel confident—for big days and everyday. We design and manufacture modern formal wear with an incredible fit by sourcing natural fabrics like merino wool, breathable linen and cotton, plush velvet, and luxurious silk from the finest textile mills. With expert stylists in our physical showrooms across the US, our online predictive fit process, and an industry-leading customer service team, we guarantee a perfect fit every time.
About the team
Our Warehouse Operations team is the heartbeat of our fulfillment process, expertly managing everything from inbound shipments to outbound deliveries, including returns, picking, packing, and shipping. Their precision and dedication ensure every customer receives the perfect fit, on time, so they can feel confident and look their best for life’s most memorable moments. By keeping operations seamless and customer-focused, this team plays a pivotal role in delivering experiences that help our customers own their most special occasions
About the role
The Black Tux is seeking a Warehouse Ambassador to support Inbound Shoe operations at our Pittston, PA warehouse. The Ambassador is responsible for monitoring all productivity and quality of all outgoing inventory. This position will also ensure that orders are leaving with the customer in mind to uphold our high-quality standards. The position will report to the Area Manager. An ideal candidate will serve as a positive example of performance, safety, and reliability for the rest of the team.
What You’ll Do
- Train new and existing associates on functions
- Retrain associates who need additional help or training
- Ensure all labor is conducted following the floor plan
- Maintains 5S conditions of the work area
- Follow company safety policies, procedures, and encourage other associates to do the same
- Notify the lead or manager about quality and/or safety issues
- Follow the standard operating procedures and notify a lead or manager in case of any challenges performing the function as prescribed in SOP
- Maintain work pace at an assigned throughput (TPH) rate while maintaining the highest level of quality
- Notify the lead of the shortage of supplies
- Perform other duties as assigned by the lead or manager, such as additional departments you have been trained in
- Must be willing to fill in for the lead in their absence
- Ability to work with others as a team for operational needs, project initiatives, or concerns
Who You Are
- 2+ years of experience in a warehouse environment
- Bilingual ( Spanish/ English) is required
- Previous experience in training or a leadership position
- Fast and efficient while maintaining a focus on safety, quality, and close attention to detail
- Naturally curious to understand themself and their work better
- Understands general warehouse concepts such as 5S, Lean, PPE, MSDS, Root Cause Analysis - Korber knowledge is a plus
- Collaborative nature, both when working with others and taking on a project
- Takes pride in punctuality for themselves and their team
- Working knowledge of Gmail, Google Sheets, and/or Excel, Google Docs
Perks and Benefits
- Competitive medical, dental, vision, and disability plansOption to participate in a 401(k) plan through Betterment
- Generous paid time off
- One Medical and Wellhub (Gympass) membership
- Free snacks & beverages
- Paid company-recognized holidays aligning with our holiday pay policy
- Employee engagement & cultural events
- Discounts on garment rental and purchases for you, your partner, and friends & family
- Bi-annual compensation review process
$19.20 - $19.30 an hour
The base hourly range for this position will be $19.20/hr - $19.30/hr. Compensation may vary based on the candidate’s skills, qualifications, and location. The Black Tux defines compensation plans using market data aligned with comparable companies at a similar stage and size as ours.
Onsite TBT team members need to be in person working full-time from an office, warehouse, or showroom. The reason being is that these roles have a requirement for a physical presence to do their job with customers, team members, or at one of our locations. We host a number of onsite events where all our team members are welcome!
Diversity, Equity, Inclusion and Belonging
We believe our people are our most important asset. The Black Tux is committed to bringing people together from various backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. We are an equal opportunity employer to all.
The Black Tux Participates in E-Verify. E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individual's employment eligibility to work in the United States.
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