Join the Mitsubishi Motors North America (MMNA) Team!
About the Job:
MMNA restructured its field operations in mid-2025, establishing a more focused West Region designed to accelerate growth with both existing and future dealer partners. Today, the West Region includes approximately 35 dealers across three districts spanning California, Nevada, Utah, Colorado, Idaho, Oregon, and Washington, along with Wyoming and Montana, where there are currently no active partners. California remains the Region’s largest and most strategically important market.
Since the reorganization, the West Region has been directly supported by the SVP of Sales Operations and the Director of Aftersales Performance. Now, MMNA is ready to appoint a dedicated Region Director to lead the next phase of the Region’s evolution. This role represents a unique opportunity for a leader who thrives in a growth-oriented environment and wants to directly influence outcomes in real time.
This position reports to the SVP, Sales Operations.
Role Summary:
As the Director, West Region, you will be a key member of MMNA’s management team, serving as the driving force behind Sales Operations, Aftersales, and Dealer Development throughout the Region. You will act as a mentor, subject-matter expert, and brand ambassador, representing Mitsubishi Motors to current dealer partners and prospective candidates.
In alignment with MMNA’s Momentum 2030 strategy, you will be responsible for developing and executing a regional plan centered on an expanded product lineup, a modernized retail model, and strategic network growth. Strengthening dealer relationships, increasing vehicle and parts sales, and advancing the Region’s overall operational performance will all be critical to supporting the company’s journey toward 2030 and beyond.
You will lead and oversee the Region’s goals, KPIs, and operational strategies across Sales Operations and Aftersales. Cross-functional collaboration is a key component of this role, working closely with teams such as Marketing, Aftersales Marketing, Digital Product Strategy, Product Planning, Finance, Legal, and Human Resources to optimize results.
You will also manage and coach a small, highly experienced team, ensuring the West Region achieves strong growth, expanded market presence, enhanced profitability, and superior customer satisfaction.
Ultimately, this role offers the chance to join a company with a distinct culture and strong values, one where you can make an immediate and meaningful impact, while also benefiting from significant personal and professional growth opportunities.
As a Director, West Region, You Will:
Region Business Strategies and Objectives
We are seeking a strategic thought leader who can honor Mitsubishi Motors’ legacy while driving forward our transformative Momentum 2030 plan.
- Partner with Sales Operations and Aftersales leadership to develop innovative short- and long-term strategies aligned with Momentum 2030.
- Oversee Sales and Aftersales performance and collaborate with Dealer Development to achieve core regional KPIs.
- Analyze weekly, monthly, and quarterly performance data to forecast and manage sales growth.
- Identify, evaluate, and pursue opportunities for expansion in strategic markets.
- Implement operational plans that support productivity and profitability.
- Collaborate with Marketing and Aftersales Marketing to strengthen brand visibility and enhance customer attraction and retention across the Region.
- Work cross-functionally with Sales Operations, Aftersales, Digital Product Strategy, Product Planning, Legal, and HR to build compliant regional initiatives.
- Partner with Regional Vice Presidents of the Northeast and Southeast to support national sales objectives.
Leadership & People Development
We are looking for a leader who values developing people, someone who can inspire a seasoned team and foster continued growth.
- Lead, coach, and empower direct reports by fostering open communication, collaboration, creativity, and accountability. Support internal growth and succession planning.
- Mentor the team on company values and ensure alignment with organizational goals. Promote visibility into national and cross‑departmental strategies, eliminating information silos.
- Provide guidance to regional employees to help identify dealer opportunities and support targeted improvement plans.
- Partner with Human Resources to ensure meaningful team and individual development.
Financial Management & Oversight
We seek someone with strong financial acumen and deep understanding of dealership operations, P&L management, and budgeting. Key responsibilities include:
- Manage and adjust regional budgets to ensure strategic investment and responsible spending.
- Control costs, maximize revenue, and maintain budgets within planned levels.
- Collaborate with Sales Operations and Aftersales leadership during annual budget planning; provide regular updates to the Executive Team.
- Participate in RFPs and vendor sourcing to ensure cost-effective, high-quality services.
Measuring Your Momentum:
First 90 Days – Getting Up To Speed:
- Immerse yourself in MMNA’s culture, values, systems, and operating processes.
- Assess the regional team’s strengths, development areas, capabilities, and overall effectiveness.
- Build relationships with internal partners and meet with key dealer partners to understand market dynamics, performance drivers, and opportunities.
- Synthesize early insights to inform direction for the West Region.
- Begin shaping and implementing the new West Region strategy based on findings from the first 90 days.
Year 1 Victory Lap:
- Sales: Drive higher sales volume, grow regional sales share, and elevate dealer engagement with the Mitsubishi brand to deliver stronger customer experience results.
- Aftersales: Increase parts sales, boost adoption and utilization of MMNA digital tools, and enhance dealer commitment to the brand to support improved customer experience outcomes.
- Network: Expand network coverage by opening new dealerships in key strategic markets to strengthen overall market presence.
Location & Travel Requirements
This role requires residence within the West Region, ideally in or near one of our major markets (California, Las Vegas, Salt Lake City, Seattle, or Denver) and within convenient access to a major metropolitan airport. While relocation assistance may be available for an exceptional candidate, strong preference will be given to individuals currently based in the West Region.
When not traveling, this position is fully remote. However, regional travel is a significant component of the role, averaging approximately 50–75%, including overnight stays, depending on business needs. Occasional travel to our headquarters in Franklin, TN will also be required. International travel is not anticipated for this position.
Ready to Join The Team? You Should Have:
- 15+ years of progressive automotive wholesale and/or retail experience, ideally in roles such as District Sales Manager, Regional Dealer Network Manager, Regional Sales Manager, Regional Aftersales Manager, Regional Director, or similar leadership positions.
- Exceptional communication and influence skills, with the ability to persuade, lead, and inspire at all levels of the organization and with external dealer partners.
- Advanced proficiency with IHS Markit systems and data, including Catalyst for Insight.
- Expert knowledge of dealer network planning tools and processes, specifically Urban Science Ni2.
- Advanced capability in dealer financial analysis, including hands‑on experience with Urban Science DBI.
- Strong working knowledge of laws, regulations, and industry resources related to dealer network planning and operations, including FLIS.
- Previous retail dealership General Management or Operations leadership experience, with a deep understanding of dealership performance drivers.
- Proven experience leading teams, including coaching, mentoring, and setting objectives and KPIs for both teams and individual contributors.
Extra Horsepower (Profile Differentiators):
- Marketing/digital retail experience.
Why Join Us?
- Play a pivotal role in a historic moment for MMNA as we transition from a challenger brand to one of the most sought‑after automotive brands for both dealers and consumers.
- Seize a rare career opportunity to be the catalyst for transformation, where your leadership directly shapes the success, growth, and identity of an entire region.
- Experience what it means to truly matter. At Mitsubishi, the scale of our organization allows your voice to carry farther, your ideas to move faster, and your impact to be felt more deeply than at larger OEMs.
Pay Transparency:
The base salary for this position ranges between $190,000 to $210,000. The base salary will be based on a number of factors including the role offered, the individual's job-related knowledge, skills, and qualifications. In addition to base salary, we are proud to offer a comprehensive and competitive benefits package for all eligible employees which also includes 401k with company match, Mitsubishi Lease Program, and a full range of medical, financial, and other perks and benefits.
Perks and Benefits:
- Family First: Enjoy comprehensive healthcare coverage, including medical, dental, and vision plans.
- Be a Proud Mitsubishi Ambassador: Take advantage of our Discounted Employee Lease Car program, covering insurance, maintenance, and registration fees, with no down payment or credit check required.
- Drive with Perks: This position comes with an assigned vehicle, contingent upon a satisfactory driving record.
- Secure Your Future: Benefit from our 401(k) with Company match and annual contributions based on years of service.
- Fuel Your Growth: Access professional development opportunities, including training, tuition reimbursement, and employee resource groups.
- Take Time for Yourself: Enjoy up to 30 days of paid time off, including holidays, vacation, and other leave options.
- Thrive in an Open Environment: Experience our collaborative workspace where ideas flow freely.
The MMC Way:
Our values form the foundation of everything we do. At Mitsubishi Motors, we are committed to a set of core principles that guide our actions, decisions, and interactions. Our values reflect who we are as a company, how we collaborate, and the impact we aspire to make. These values are what we call the MMC Way:
- Think of Our Customers, Strengthen Trust
- Enrich Society
- Welcome All Facts, Share Difficult News First
- Conduct and Challenge Yourself Professionally
- Respect All, Work as a Broader Team
Diversity and How to Apply:
At MMNA, we embrace the strength that diverse perspectives and experiences bring to our team. Our application process is designed to champion inclusion and equity. We're on the lookout for the ideal fit for each role, valuing skills and experiences over traditional education or specific company backgrounds. Feel encouraged to apply, even if your profile doesn't precisely match the job description. We invite you to delve into a few thought-provoking questions in our application, offering you the opportunity to showcase your unique talents and insights right from the start.
Once you've submitted your application, expect to hear from us within 7 business days. We're committed to keeping you informed about the status of your application, ensuring transparency and open communication throughout the process. We understand that perfection is a journey, and if you ever have questions about your application or the process itself, don't hesitate to reach out to your recruiter.
Mitsubishi Motors is proud to be an equal-opportunity employer, excited about collaborating with talented individuals of all identities. We do not discriminate based on identity, aligning with our commitment to fostering a diverse workplace. Our code of conduct serves as a guiding light for the company we aspire to be, celebrating our differences as the driving force behind a product that serves a global user base.
We welcome applications from individuals with disabilities and is prepared to provide reasonable accommodations. If you require such accommodations for the job application or interview process, please email mmna-talent_acquisition@na.mitsubishi-motors.com.
We hope you will join us on this journey where your dedication aligns with our values, creating an environment that fosters growth, collaboration, and meaningful contributions.
Click here to learn more about what it's like at MMNA!