Facilities Manager
Salt Lake City, Utah / San Diego, California
Corporate/Support – Operations /
Full-time /
Hybrid
Join a team that’s transforming mental healthcare. Founded by psychiatrists, Headlight is more than a company: it’s a movement. A movement that exists on the front lines of the mental health crisis, transforming the way people access care and the way clinicians deliver it. In order to help people in their time of need and ensure that every person who comes to us has options, we are transparent about our capabilities, treatments, and coverage, we champion innovation, and we leverage our rich data to continuously implement better ways of delivering care. Our mission is simple but powerful: Improving lives, one session at a time.
Our highly skilled and principled clinical team enjoys autonomy and institutional support so they can put their focus where it should be: on improving patient outcomes. Our clinicians want to do more than help individual clients, so they work to affect the system as a whole, elevating standards of care so that their efforts reverberate far beyond what they could do in private practice.
As the most trusted behavioral health partner in the Western U.S., we’ve established deep relationships that give us unparalleled access, interoperability, and first-priority referrals. This exclusivity, combined with our best-in-class coordinated care and feedback loops, results in superior outcomes and cost savings.
Our services are convenient, accessible, and expert, combining personalized client engagement with advanced technology to enhance, not replace, human connection. Indeed, we hold that human-to-human relationships are indispensable, so from the match to the session to the time between sessions, we provide whole person care so nobody falls through the cracks and there is a brighter path forward for all.
The Facilities Manager is responsible for the strategic and operational oversight of all Headlight facilities. This role owns the full lifecycle of our physical spaces; from lease management and new site development to day-to-day operations, safety, and long-term expansion planning. The Facilities Manager works closely with Leadership, Clinical Operations, and Partnerships to ensure our facilities support provider success, patient experience, and sustainable growth.
Our Pillars
- Make things easier.
- Forge genuine connections.
- Elevate the standard.
Roles and Responsibilities
- Lead and manage facilities operations across all locations, including oversight of the Facilities Coordinator.
- Establish standardized workflows, policies, and operational processes to ensure consistent facility management.
- Oversee lease portfolio management including negotiations, renewals, relocations, expirations, and compliance with lease obligations.
- Lead site selection, feasibility analysis, and launch of new office locations aligned with company growth strategy.
- Partner cross-functionally with Leadership, Clinical Operations, Partnerships, Marketing, and Finance on facility planning and expansion initiatives.
- Optimize space planning and facility design to support provider experience, patient flow, and operational efficiency.
- Own the facilities budget, including forecasting, cost management, capital investments, and ROI evaluation.
- Oversee day-to-day facilities operations including vendors, maintenance, equipment purchasing, and infrastructure management.
- Ensure all facilities meet safety, security, and regulatory compliance standards, including emergency preparedness and SOP implementation.
- Monitor facility performance through KPIs such as utilization, satisfaction, retention, and profitability to inform strategic decisions.
Qualifications
- 7+ years of experience in facilities management, real estate, workplace operations, or a related field, preferably in a multi-location organization.
- Demonstrated experience managing commercial leases, site selection, and office build-outs or relocations.
- Strong financial acumen with experience managing facilities budgets, vendor contracts, and capital projects.
- Proven ability to lead cross-functional initiatives and partner effectively with leadership, finance, operations, and external vendors.
- Experience developing operational processes, safety standards, and scalable facilities infrastructure.
- Strong problem-solving, organizational, and project management skills with the ability to manage multiple locations and priorities simultaneously.
Benefits
- Competitive compensation package
- Full benefits including health, dental, vision, 401(k), and paid time off
- Opportunity to join a purpose-driven, high-growth leadership team at a pivotal moment in behavioral healthcare transformation
- Professional development opportunities and training
- Collaborative and supportive work culture.
$60,000 - $90,000 a year
If you need any accommodations for your interview please email [email protected] prior to scheduling.
Not meeting all the requirements? Research indicates that women, communities of color, and historically underrepresented individuals are often hesitant to apply for jobs unless they meet every qualification. We are committed to cultivating a diverse, inclusive, and genuine workplace. If you're enthusiastic about this position but your previous experience doesn't precisely match every qualification listed, we enthusiastically encourage you to submit your application. You could be the ideal candidate for this role or others!
Headlight is committed to the principles of diversity, equity, and inclusiveness and seeks to create a working environment reflective of this commitment. We seek to provide a diverse clinician base to support the diversity of our clients. Headlight supports and respects diversity of people, culture, and ideas throughout our organization. Headlight thrives to be a welcoming, diverse and discrimination- and harassment-free workplace.
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.